We keep this policy short and plain — here is exactly what we do with your information, why, and what rights you have.
Wonder Wall Tiles Ltd T/A Tile Topia | Last Updated: March 2026 | ICO Registration: ZC105371
| Category | Details |
|---|---|
| Company | Wonder Wall Tiles Ltd trading as Tile Topia |
| Company No. | 13511649 |
| VAT No. | GB403131657 |
| ICO Registration | ZC105371 |
| Address | 45 Ryedale Way, Tingley, Wakefield, WF3 1AP |
| sales@tiletopia.co.uk | |
| Phone | 0147 3355 833 |
| Purpose | Lawful Basis |
|---|---|
| Process your order & arrange delivery | Contract — necessary to fulfil your purchase |
| Handle returns, complaints & customer service | Contract / Legitimate interests |
| Prevent fraud & secure your account | Legitimate interests |
| Send order confirmations & delivery updates | Contract — these are not marketing |
| Send marketing emails or offers | Consent only — you can opt out any time |
| Improve our website & understand traffic | Legitimate interests (anonymised data) |
| Comply with tax & legal obligations | Legal obligation (e.g. HMRC, 7-year records) |
| Data Type | Retention Period |
|---|---|
| Order & financial records | 7 years (HMRC requirement) |
| Customer account data | 2 years from last activity |
| Customer service emails | 3 years |
| Marketing consent records | Until you opt out + 1 year |
| Website / cookie analytics | Up to 26 months |
We do not sell your data. We only share it where necessary:
We do not transfer your data outside the UK/EEA without appropriate safeguards in place.
Under UK GDPR you have the right to:
If you are unhappy with how we handle your data, you can contact the Information Commissioner's Office:
We protect your data using SSL encryption, PCI-DSS compliant payment processing, and access controls. No internet transmission is 100% secure — you use our website at your own risk, but we take all reasonable steps to protect your information.
We use cookies on our website. Please see our Cookie Policy for full details of what cookies we use and how you can control them.
We will only contact you with offers or promotions if you have given consent. You can unsubscribe at any time by clicking the unsubscribe link in any email, or by emailing sales@tiletopia.co.uk.
We may update this policy from time to time. We will post any changes here with a new 'Last Updated' date. Significant changes will be flagged on our website.
This Privacy Policy is published by Wonder Wall Tiles Ltd trading as Tile Topia (Company No. 13511649, VAT No. GB403131657, ICO Registration ZC105371). It is governed by the laws of England and Wales. For our purchase terms see our Terms & Conditions. For website usage rules see our Terms of Use.