Frequently Asked Questions

What are tiles?

Tiles are flat, usually square-shaped objects that are made from materials like ceramic, porcelain, or stone. They are commonly used to cover floors, walls, and even countertops in homes and buildings.

Why should I choose tiles for my home?

Tiles are a great choice for your home because they come in many different colors, patterns, and designs. They are durable and easy to clean, making them perfect for busy households. Plus, tiles can add a touch of style and beauty to any room!

How do I choose the right tiles for my project?

Choosing the right tiles can be fun! Start by thinking about the room you want to tile and the look you want to achieve. Consider the colors and patterns that will match your style. You can also think about the durability and maintenance requirements of different tile materials.

Can I install tiles myself?

Installing tiles can be a bit tricky, but it's not impossible! If you're up for the challenge, you can find many DIY tutorials online to guide you through the process. Just make sure to follow safety precautions and take your time to ensure a good result. Alternatively, you can also hire a professional tile installer to do the job for you.

How do I clean and maintain tiles?

Cleaning tiles is relatively easy. For everyday cleaning, you can sweep or vacuum the floor to remove dirt and dust. For spills and stains, you can use a mild soap or tile cleaner with a damp cloth. It's important to avoid using abrasive cleaners or tools that could scratch the tiles.

Are tiles waterproof?

Not all tiles are waterproof, but many of them are water-resistant. Ceramic and porcelain tiles, for example, are known for their water-resistant properties, which make them suitable for bathrooms and kitchens. However, it's always a good idea to check the specifications of the tiles you're interested in to ensure they meet your specific needs.

How do I measure the amount of tiles I need?

To measure the amount of tiles you need, you can start by measuring the length and width of the area you want to tile. Multiply these two numbers to find the total square footage. Tiles are usually sold in square feet or square meters, so you can use this measurement to determine how many tiles you'll need.

Can tiles be used outdoors?

Yes, certain types of tiles are designed for outdoor use. These tiles are usually made from durable materials that can withstand different weather conditions. However, it's important to choose outdoor tiles specifically labeled for outdoor use to ensure they can handle the elements.

Can I return or exchange tiles if I change my mind?

Please see our returns and exchange policy.

Are there any special considerations for installing tiles in a bathroom?

Yes, when installing tiles in a bathroom, you need to consider the presence of water and moisture. It's important to use tiles that are specifically designed for wet areas, such as bathrooms. Also, make sure the tiles are properly sealed and use grout that is resistant to water and mould.

How long do tiles last?

Tiles are known for their durability and longevity. With proper care and maintenance, tiles can last for many years, even decades! However, the lifespan of tiles can vary depending on the material and how well they are cared for.

Can I use tiles on walls?

Absolutely! Tiles can be used on walls as well as floors. They can add a beautiful and decorative touch to any room. You can choose from a wide variety of tile sizes, colors, and patterns to create a unique and stylish look for your walls.

Can I paint over tiles?

While it's technically possible to paint over tiles, it's not always recommended. Tiles have a smooth and non-porous surface, which can make it challenging for paint to adhere properly. If you're looking to change the color of your tiles, it's often better to consider other options like tile stickers or replacing the tiles altogether.

Are there different types of tile materials?

Yes, there are various types of tile materials available. Some common ones include ceramic, porcelain, stone (such as marble or granite), and glass. Each material has its own unique characteristics and benefits, so you can choose the one that best suits your needs and preferences.

Can I use tiles with underfloor heating?

Yes, many types of tiles can be used with underfloor heating systems. However, it's important to check the compatibility of the specific tile and heating system you plan to use. Some tiles may have limitations or requirements when it comes to heat resistance, so it's always best to consult with a professional before installation.

What is grout and why is it important?

Grout is a material that is used to fill the gaps between tiles and ensure their stability. It comes in different colors and types, such as cement-based or epoxy-based. Grout not only helps to hold the tiles in place but also prevents moisture from seeping underneath the tiles and causing damage. It is an important part of the tile installation process.

Can I install tiles over existing flooring?

In some cases, it may be possible to install tiles over existing flooring. However, it depends on the condition and type of the existing floor. It's important to assess the stability and levelness of the current floor before proceeding. It's generally recommended to consult with a professional to determine the feasibility and best approach for your specific situation.

What is the difference between glazed and unglazed tiles?

Glazed tiles have a protective layer of glaze applied to the surface, giving them a shiny and smooth finish. This glaze not only enhances the appearance of the tile but also provides extra protection against stains and moisture. Unglazed tiles, on the other hand, do not have this protective layer and usually have a more natural, matte finish.

Can tiles crack or break easily?

While tiles are generally durable, they can crack or break under certain circumstances. Heavy impact, improper installation, or uneven surfaces can lead to tile damage. However, choosing high-quality tiles, using proper installation techniques, and taking precautions to avoid excessive force can help minimize the risk of cracks or breakage.

Can I use tiles in my outdoor patio?

Yes, you can use tiles in your outdoor patio. There are specific types of tiles designed for outdoor use that are resistant to weather conditions and can withstand exposure to the sun, rain, and frost. These tiles are typically made from materials like porcelain or natural stone, which are known for their durability. Just make sure to choose outdoor-rated tiles for this purpose.

How do I remove stains from tiles?

Stains on tiles can be frustrating, but there are ways to remove them. For common stains like food or beverage spills, you can use a mild detergent or a mixture of water and vinegar. Apply the solution to the stain, let it sit for a few minutes, and then gently scrub with a soft brush or cloth. For tougher stains, there are specialized tile cleaners available that can help remove them. Always test any cleaning solution in a small, inconspicuous area first to ensure it doesn't damage the tile.

How do I prevent slipping on tiles?

Tile surfaces can sometimes be slippery, especially when wet. To prevent slipping, it's important to choose tiles with a textured or slip-resistant surface. Additionally, using rugs or mats in areas prone to water exposure, such as bathrooms or entryways, can provide extra traction. It's also a good idea to promptly clean up any spills or moisture on the tiles to minimize the risk of slipping.

Can I install tiles on top of a wooden floor?

While it's possible to install tiles on top of a wooden floor, it's generally not recommended. Wood tends to expand and contract with changes in humidity and temperature, which can lead to cracks or loosening of the tiles. It's best to remove the wooden floor and install a proper tile underlayment or substrate before laying the tiles. This ensures a stable and long-lasting tile installation.

Can I use tiles in a fireplace surround?

Yes, tiles can be a great choice for a fireplace surround. They can add a beautiful and heat-resistant surface to enhance the aesthetic appeal of your fireplace. However, it's important to choose tiles that are specifically designed for high-heat environments. These heat-resistant tiles will ensure that the tiles can withstand the temperature fluctuations and maintain their appearance over time.

How do I choose the right grout color?

Choosing the right grout color can have a significant impact on the overall look of your tiled surface. You can opt for a grout color that matches the tile closely for a seamless appearance or choose a contrasting color to make the tiles stand out. Consider the style and desired effect you want to achieve. It can be helpful to get grout samples or consult with a tile professional to see how different grout colors look with your chosen tiles.

Can I use tiles in a shower?

Yes, tiles are commonly used in showers and are an excellent choice for their water resistance and durability. It's important to choose tiles specifically designed for wet areas, such as bathrooms and showers. Ensure proper waterproofing is in place, including a waterproof membrane, and use grout that is resistant to mold and mildew. Regular cleaning and maintenance will help keep your tiled shower looking fresh and beautiful.

Can I use tiles on outdoor pathways or patios?

Yes, tiles can be used to create beautiful outdoor pathways or enhance your patio area. Outdoor tiles are designed to withstand weather conditions, including rain, sunlight, and temperature changes. These tiles are typically slip-resistant and durable, making them a great choice for outdoor applications. They can transform your outdoor space into a stylish and functional area for relaxation and entertainment.

How do I maintain the shine of my tile floors?

To maintain the shine of your tile floors, regular cleaning is key. Sweep or vacuum the floors to remove any dirt or debris. Then, mop the tiles with a mild cleaning solution specifically formulated for tiles. Avoid using abrasive cleaners or scrub brushes that could damage the tile surface. Additionally, consider applying a tile sealer periodically to protect the tiles and enhance their shine.

Can I create patterns or designs with tiles?

Absolutely! Tiles offer endless possibilities for creating patterns and designs. You can mix and match different tile shapes, colors, and sizes to create unique and eye-catching arrangements. Popular patterns include herringbone, chevron, and subway tile layouts. Be creative and experiment with different combinations to add a personalized touch to your tiled spaces.

How do I repair a cracked or chipped tile?

If a tile becomes cracked or chipped, it's possible to repair or replace it. To repair a small chip, you can use a tile repair kit or epoxy filler that matches the color of the tile. Fill the chip with the repair material, smooth it out, and let it dry. For larger cracks or extensive damage, it may be necessary to replace the entire tile. In such cases, it's best to consult a professional to ensure a proper and seamless replacement.

Can I install tiles over existing tile flooring?

Installing tiles over existing tile flooring is possible, but it depends on the condition of the existing tiles. The existing tiles must be clean, firmly adhered to the subfloor, and free of cracks or damage. It's important to assess the height difference between the existing tiles and any adjacent flooring to ensure a smooth transition. Additionally, consult a professional to determine the best approach and ensure a successful installation.

Can I use tiles in a commercial space?

Yes, tiles are commonly used in commercial spaces due to their durability and aesthetic appeal. They can withstand high foot traffic and are available in a wide range of designs and finishes to suit various commercial environments. Whether it's an office, retail store, or restaurant, tiles can provide a durable and low-maintenance flooring option that can withstand the demands of a commercial setting.

Can I install tiles on a sloped or uneven surface?

Installing tiles on a sloped or uneven surface can be challenging and may require additional preparation. It's important to ensure that the surface is properly levelled and stable before proceeding with tile installation. In some cases, it may be necessary to use a self-levelling underlayment or consult a professional to address the slope or unevenness of the surface.

Can I install tiles myself, or should I hire a professional?

Tile installation can be a DIY project for those with experience and the necessary tools. However, it's important to note that proper tile installation requires precision and attention to detail. If you're unsure or inexperienced, it's recommended to hire a professional tile installer. They have the expertise to handle complex installations, ensure proper waterproofing, and deliver a high-quality, long-lasting result.